1. Acceptance of terms

By accessing or using Verdikt (the "Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. These terms apply to all users of the Service, whether you are using a paid tier or a custom engagement.

2. Description of service

Verdikt is a startup due-diligence research service, a product of Kastling ("Verdikt," "we," "us"). The Service produces structured research reports on user-submitted business ideas. Reports include market sizing, competitive analysis, risk identification, and a discrete recommendation. Every report ships with two reader frames: the founder frame (Build, Pivot, or Kill) and the investor frame (Pursue, Reconsider, or Reject). Both frames describe the same underlying evidence.

Reports are produced using a combination of large language models, paid data sources, and proprietary research methodology. Reports are advisory only. They are not investment advice, legal advice, or a guarantee of business outcome.

3. Pricing and payment

Single Report is $49.99 per report. Founder Pack is $99.99 for three reports over thirty days. Cohort engagements (10 or more reports for VCs and accelerators) are quoted individually.

Payments are processed via our payment provider. Charges are final except where Section 4 (Accountability and re-runs) applies. We do not issue refunds because the input brief contains errors, because the output disagrees with your expectations, or because the verdict is Kill (investor frame: Reject). Refunds and re-runs are reserved for fault on our end, evaluated on the evidence.

4. Accountability, re-runs, and refunds

If something goes wrong on our end, we will re-run the report at no additional charge or, at our discretion or yours, issue a full refund. "Something wrong on our end" means a fault attributable to Verdikt, including but not limited to: the report failing to deliver, a broken or misattributed source citation, a hallucinated numeric claim that no cited source supports, a verdict that contradicts the evidence the pipeline itself surfaced, or a pipeline failure that produced an incomplete or malformed report.

To request a re-run or refund, email support@tryverdikt.app within fourteen (14) days of report delivery. Your email must identify the specific fault: the section, claim, or citation at issue, and the reason you believe it is wrong. We review each request individually on the evidence. We will acknowledge within one business day and resolve within three business days, either by re-running the report, issuing a refund, or providing a written explanation of why we believe no fault occurred. If we cannot resolve within three business days, you can escalate to hello@tryverdikt.app and a founder will respond directly.

Re-run or refund is the sole remedy for fault on our end. We do not issue partial credits, goodwill refunds for non-fault complaints, or refunds for reasons outside the scope above. Verdikt reports are advisory research, not predictions. We do not guarantee business outcomes. The accountability above covers our work product, not the consequences of decisions you make using the report.

5. Your content and ideas

You retain all ownership of the business ideas, briefs, and content you submit. We claim no ownership over your submissions and we do not use them to train models.

We do retain copies of submitted briefs and generated reports for thirty days after delivery (for briefs) and indefinitely (for reports, until you request deletion) for the purposes of customer support, re-runs, and dispute resolution.

6. Acceptable use

You agree not to use the Service to: (a) generate reports on ideas that are illegal in your jurisdiction; (b) reverse engineer, scrape, or otherwise extract our methodology; (c) resell or redistribute reports without a written license from Verdikt.

We reserve the right to refuse service or terminate accounts that violate these terms or that we reasonably believe pose risk to the Service or other users.

7. No warranty

The Service is provided "as is" and "as available." We make no warranty that the Service will be uninterrupted, that reports will be accurate, or that recommendations will produce favorable business outcomes. Verdikt reports are research, not predictions.

8. Limitation of liability

To the maximum extent permitted by law, Verdikt's total liability to you for any claim arising from the Service is limited to the amount you paid us in the twelve months preceding the claim. We are not liable for indirect, incidental, or consequential damages, including lost profits or business opportunities.

9. Changes to these terms

We may update these terms from time to time. If we make a material change, we will notify you at least thirty days before the change takes effect, either by email to your account address or by a prominent notice in the Service. Continued use after a change constitutes acceptance.

10. Governing law

These terms are governed by the laws of Pakistan, without regard to its conflict of laws principles. Disputes will be resolved in the courts of Lahore, Pakistan.

11. Contact

Questions about these terms? Email hello@tryverdikt.app. Legal notices should be sent to legal@tryverdikt.app.